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Terms and Conditions

 

SCHOOL POLICIES

PAYMENTS

The REALTORS ® Educational Institute (REI) accepts payment for classes 1) online at www.rampschool.com, 2) via credit card payment faxed to 412-563-0255 or 3) via mailed check or credit card payment (accompanied by registration form). REI also will enroll students via telephone at 412-561-2682.

*Registrations shall not be complete or guaranteed until payment is received by one of the aforementioned methods.*

Check should be made payable to “RAMP” and mailed to:

Attn: School Secretary

REALTORS® Association of Metropolitan Pittsburgh
1427 West Liberty Avenue
Pittsburgh, PA 15226-1101

CANCELLATION & REFUNDS
From the date of registration up to two business days preceding the class(es) registered for, students have a right to receive a tuition refund minus a $20 cancellation fee. No refund will be issued for textbooks. Alternatively, a student may apply his payment for the cancelled class to another class offered by the REALTORS® Educational Institute if:

  • The student simultaneously registers for the new class at the time of cancellation, and:
  • The newly selected class is offered within six (6) months from the date of cancellation, and:
  • At the time of cancellation, the student pays the additional balance due (if any) for the new class.
No refund or credit will be issued to any student if:
  • The student provides no notice of cancellation and/or does not attend the class registered for, and/or:
  • The student’s notice of cancellation is not received by the school two business days preceding the class(es) registered for. It shall be the student’s responsibility to confirm timely receipt of cancellation, and/or:
  • The student attends any portion of the course registered for.
  • The class is relocated and the student chooses not to attend.
 All requests for cancellation and refunds must be made by one of the approved methods below. Regardless of the method selected, the request shall only be honored if it is received by the REALTORS® Educational Institute two business days preceding the class(es) registered for.


Fax to: (412) 563-0255

Email to: maryfran@realtorspgh.com

Phone call to: (412) 561-2682 (if student receives voicemail, student must submit cancellation via one of the other methods in addition to leaving a message.)

SCHOOL’S RIGHT TO TERMINATION

The REALTORS® Educational Institute reserves the right to cancel, discontinue, or reschedule a course or education program at any time and for any reason. In such cases, the student shall be entitled to a full refund of all payments for the course(s) so handled.

TEXTBOOK POLICY
Once issued, textbooks are not returnable, refundable, or exchangeable.

 RETURNED CHECKS

 As $25 surcharge shall apply for any returned check.

ATTENDANCE
Please remember that the Real Estate Commission requires 80% attendance for pre license and 90% CE. Instructors are required to monitor this. 

CELL PHONE AND ELECTRONIC DEVICE POLICY
Please note our policy is that texting and internet browsing is prohibited in the classroom.  This is in your best interest and the interest of your classmates.  Please turn your phone on silent and only leave the classroom briefly to handle important texts or calls. REI defers modification of this policy to the instructor at their discretion.

CLASS MATERIALS
Class materials may be emailed to you for some courses.  You may print them out or following along on your tablet/laptop if the instructor allows.

COMMUNICATION OF CANCELATIONS AND OTHER INFORMATION

Please do remember to check your email regularly and before coming to class as we may make important class announcements such as cancelations or send class materials to you.

GRADES
This policy only applies to courses that are required by the Commission to have exams. Grades will be “Pass” or “Fail” or “Incomplete” and will be given on the basis of results of the final examination, class participation, completion of assignments and attendance. A 70% is the minimum score required for passing the final examination.  Should you fail the exam, please contact the School as soon as possible to request a retake.  Incompletes are issued when a student doesn't meet the attendance requirement.  Incompletes may be resolved by making up class hours as soon as possible in a manner that is acceptable to the School and Instructor, at the Director’s discretion.     

TRANSCRIPTS
Transcripts are generally not distributed for CE classes because they are not required by the Commission at the time of license renewal.  For cases that transcripts are required - such as our broker and salesperson licensing programs or license reactivation, upon successful completion of the course and payment in full, student will receive a transcript by email (or student pick-up) no later than two weeks from the date requested.

 


1427 West Liberty Avenue
Pittsburgh, PA 15226-1101

Phone: (412) 563-5200
Fax: (412) 563-0255

     

 

WE’RE HERE TO HELP. CALL US AT (412) 561-2682.


   

   


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Copyright 2017 by REALTORS® Association of Metropolitan Pittsburgh