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Terms and Conditions

 

SCHOOL POLICIES

PAYMENTS

The REALTORS ® Educational Institute (REI) accepts payment for classes 1) online at www.rampschool.com, 2) via credit card by phone at 412-561-2682 or 3) via mailed check.

*Registrations shall not be complete or guaranteed until payment is received by one of the aforementioned methods.*

Check should be made payable to “RAMP” and mailed to:

Attn: School Secretary

REALTORS® Association of Metropolitan Pittsburgh
1427 West Liberty Avenue
Pittsburgh, PA 15226-1101

CANCELLATION & REFUNDS
From the date of registration up to two business days preceding the class(es) registered for, students have a right to receive a tuition refund minus a $20 cancellation fee. No refund will be issued for textbooks. Alternatively, a student may apply his payment *as a one-time courtesy* for the cancelled class to another class offered by the REALTORS® Educational Institute if:

  • The student simultaneously registers for the new class at the time of cancellation, and:
  • The newly selected class is offered within three (3) months from the date of cancellation, and:
  • At the time of cancellation, the student pays the additional balance due (if any) for the new class.
No refund or credit will be issued to any student if:
  • The student provides no notice of cancellation and/or does not attend the class registered for, and/or:
  • The student’s notice of cancellation is not received by the school two business days preceding the class(es) registered for. It shall be the student’s responsibility to confirm timely receipt of cancellation, and/or:
  • The student attends any portion of the course registered for.
  • The class is relocated and the student chooses not to attend.
  • The student did not attend the course the student was transferred to.
 All requests for cancellation, refund, or transfers must be made by email only at minimun two business days preceding the class(es) registered for.


Email to: school@realtorspgh.com

We do not accept phone call cancellations.

SCHOOL’S RIGHT TO TERMINATION

The REALTORS® Educational Institute reserves the right to cancel, discontinue, or reschedule a course or education program at any time and for any reason. In such cases, the student shall be entitled to a refund of payments for the course(s) so handled.

TEXTBOOK POLICY
Once issued, textbooks are not returnable, refundable, or exchangeable.

 RETURNED CHECKS

 As $25 surcharge shall apply for any returned check.

ATTENDANCE
Please remember that the Real Estate Commission requires 80% attendance for pre license and 90% CE. Instructors are required to monitor this. 

CELL PHONE AND ELECTRONIC DEVICE POLICY
Please note our policy is that texting and internet browsing is prohibited in the classroom.  This is in your best interest and the interest of your classmates.  Please turn your phone on silent and only leave the classroom briefly to handle important texts or calls. REI defers modification of this policy to the instructor at their discretion.

CLASS MATERIALS
Class materials may be emailed to you for some courses.  You may print them out or following along on your tablet/laptop if the instructor allows.

COMMUNICATION OF CANCELLATIONS AND OTHER INFORMATION

Please do remember to check your email regularly and before coming to class as we may make important class announcements such as cancellations or send class materials to you.

GRADES
This policy only applies to courses that are required by the Commission to have exams. Grades will be “Pass” or “Fail” or “Incomplete” and will be given on the basis of results of the final examination, class participation, completion of assignments and attendance. A 70% is the minimum score required for passing the final examination.  Should you fail the exam, please contact the School as soon as possible to request a retake.  Incompletes are issued when a student doesn't meet the attendance requirement.  Incompletes may be resolved by making up class hours as soon as possible in a manner that is acceptable to the School and Instructor, at the Director’s discretion.     

TRANSCRIPTS
Transcripts are generally not distributed for CE classes because they are not required by the Commission at the time of license renewal.  For cases that transcripts are required - such as audits, State exams, or license reactivation, upon successful completion of the course and payment in full, student will receive a transcript by email (or student pick-up) no later than two weeks from the date requested.

We are not able to furnish transcripts for classes completed over ten years ago. 

 


1427 West Liberty Avenue
Pittsburgh, PA 15226-1101

Phone: (412) 563-5200
Fax: (412) 563-0255

     

 

WE’RE HERE TO HELP. CALL US AT (412) 561-2682.


   

   


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Copyright 2018 by REALTORS® Association of Metropolitan Pittsburgh